Hlalutya indlela abathengi abasebenzisa ngayo iwebhusayithi yakho, i-app, kunye nezinye iitshaneli zedijithali ukusebenzisana nobuchwepheshe obutsha. Jonga iipateni zokusetyenziswa kunye nokuzibandakanya, kwaye usebenzise olu lwazi ukwahlula abathengi bakho ngokusekwe kunxibelelwano lwabo nobuchwepheshe obutsha.
Ngokulinganisa ukubandakanyeka kwabathengi ngetekhnoloji entsha, unokudala amava omthengi omntu ngakumbi kwaye asebenzayo, kwaye ujolise kwiinzame zakho zentengiso kunye nenkonzo yabathengi ngempumelelo ngakumbi. Ngokuqonda iimfuno zabathengi bakho kunye nezinto ozikhethayo, unokwakha ubudlelwane obuqinileyo kwaye wandise ukunyaniseka kwabathengi ngokuhamba kwexesha.
Ukubandakanya ingxelo kunye novavanyo kwisicwangciso sakho sokwahlulahlula
Ukubandakanya ingxelo kunye novavanyo kwisicwangciso sakho sokwahlula yindlela exabisekileyo yokuqokelela ulwazi malunga nabathengi bakho kunye neepateni zabo zokwamkelwa kwetekhnoloji. Ingxelo kunye novavanyo lukuvumela ukuba ubuze ngokuthe ngqo kubathengi bakho malunga namava abo, iimfuno, kunye nezinto abazithandayo, kwaye uqokelele ukuqonda okubalulekileyo okunokukunceda ukwahlula abathengi bakho ngokufanelekileyo.
Umzekelo, ungenza uphando olubuza abathengi malunga namava abo ngobuchwephesha obutsha, into abayithandayo nabangayithandiyo ngabo, kwaye zeziphi iintlobo zetekhnoloji abanomdla kuzo. Ungaphinda ubuze abathengi malunga neengcinga zabo malunga netekhnoloji, zabo ukhetho lwenkxaso yabathengi, kunye nokwaneliseka kwabo ngokubanzi ngeemveliso kunye neenkonzo zakho.
Ngokuhlalutya iimpendulo kuphando lwakho kunye nengxelo, unokuchonga iipateni kunye neendlela ezinokukunceda ukwahlula abathengi bakho ngokusekwe kulwamkelo lwabo lwetekhnoloji. Umzekelo, unokufumanisa ukuba idatha yokuthengisa ngomnxeba amaqela athile abathengi kunokwenzeka ukuba babe ngabamkeli bokuqala betekhnoloji entsha, okanye abathengi abathile boneliseke ngakumbi ngeemveliso kunye neenkonzo zakho.
Ukubandakanya ingxelo kunye novavanyo kwisicwangciso sakho sokwahlula kwakhona yindlela entle yokwakha ubudlelwane obuluqilima nabathengi bakho. Ngokubonisa ukuba uyazixabisa izimvo zabo kwaye uzibophelele ekuphuculeni iimveliso kunye neenkonzo zakho, unokwandisa ukunyaniseka kwabathengi kunye nokuzibandakanya.
Ngokusebenzisa ingxelo kunye nophando ukwahlula abathengi bakho, unokwenza amava omntu omntu ngakumbi kwaye asebenzayo, kwaye ujolise kwiinzame zakho zentengiso kunye nenkonzo yabathengi ngempumelelo ngakumbi. Ngokuqonda iimfuno zabathengi bakho kunye nezinto ozikhethayo, unokwakha ubudlelwane obuqinileyo kwaye wandise ukunyaniseka kwabathengi ngokuhamba kwexesha.
Ukusebenzisa idatha yolawulo lobudlelwane babathengi (CRM).
Ukusebenzisa idatha yeCRM lelinye icandelo eliphambili lokwahlula abathengi bakho ngokusekwe kulwamkelo lwabo lobuchwephesha. Idatha yeCRM ibhekiselele kulwazi oluqokelele malunga nabathengi bakho, kubandakanya iinkcukacha zabo zoqhagamshelwano, iinkcukacha zabantu, iipatheni zokuziphatha, imbali yokuthenga, kunye nengxelo. Ngokusebenzisa le datha, unokufumana ulwazi oluxabisekileyo kwiipateni zokwamkelwa kwetekhnoloji yabathengi bakho, kwaye uhlukanise abathengi bakho ngokufanelekileyo.
Umzekelo, unokusebenzisa idatha yeCRM ukuhlalutya indlela abathengi abazisebenzisa ngayo iimveliso kunye neenkonzo zakho, zeziphi iintlobo zetekhnoloji abanomdla kuzo, kwaye zeziphi iintlobo zenkxaso abazifunayo. Unokusebenzisa idatha yeCRM ukuqonda ukuba abathengi bazibandakanya njani nebhrendi yakho kumajelo eendaba ezentlalo, indlela abasabela ngayo kumaphulo akho okuthengisa, kunye nendlela abasebenzisa ngayo iwebhusayithi yakho kunye neapp.
Ngokuhlalutya idatha yeCRM, unokuchonga iipateni kunye neendlela ezinokukunceda ukwahlula abathengi bakho ngokusekwe kulwamkelo lwabo lwetekhnoloji. Umzekelo, unokufumanisa ukuba amaqela athile abathengi kunokwenzeka ukuba babe ngabamkeli bokuqala betekhnoloji entsha, okanye abathengi abathile banokuthenga iimveliso eziphezulu.
Ukusebenzisa idatha yeCRM kukwayindlela enhle yokuphucula iindlela zakho zokuthengisa kunye nenkonzo yabathengi. Ngokuqonda iimfuno zabathengi bakho kunye nezinto ozikhethayo, ungadala amaphulo okuthengisa ajolise ngakumbi kwaye asebenzayo, kwaye unikeze ngamava omthengi omntu ngakumbi.
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