The Contact Center Sector Has Been One Of Those That . Has Experienced A Greater Rebound In Recent Months The Data Reflect This And Today At . Actionscall We Want To Focus On This Boom That The Contact Center Agent Profession Is . Experiencing That Is Why We Are Going To Explore The Reasons That Are Leading It . To Be Among The Most Indemand Professional Profiles And Explain Whether This Phenomenon Is Something . Specific Or May End Up Becoming The General Trend In The Years To Come Far .
From Disappearing The Contact Center Agent bc data america Position Is More Alive Than Ever When The Debate . Usually Arises About Those Professions That Due To Their Characteristics May Be Most At Risk . In The Medium And Long Term The Contact Center Operator Position Always Appears In The . Top Positions In Fact Some Study Even Ventured That This Profession Was Going To Be . Practically Extinct For The Reason According To Your Reflection By Then Their Work Was Going . To Be Susceptible To Being Carried Out Entirely By Machines Thanks Mainly To Advances In .
Technologies Such As Artificial Intelligence Or Machine Learning However Six Years Later These Predictions Have . Not Come True And We Can Say That It Seems Quite Unlikely That They Can . End Up Happening At Least In The Short Term In Fact We Could Say That . The Trend Is Just The Opposite Because In These First Two Years Of The New . Decade Companies Are Increasingly Opening More Selection Processes To Incorporate Contact Center Agents According To . Data Provided By Infojobs In February The Teleoperator Was The Most Indemand Job In Spain .