We also identified 6 basic tasks of CRM marketing
Posted: Sun Jan 26, 2025 10:46 am
For each product (service), it is necessary to develop and launch different sales funnels, different USPs, etc. It is difficult to manage these processes efficiently manually.
Each client enters the sales funnel at different stages of readiness to buy, which also needs to be taken into account. Therefore, CRM marketing tools simplify the life of the sales department and make the processes clear and transparent.
The Purpose of CRM Marketing in B2B
Having thoroughly understood the structure and colombia consumer email list functions of the sales department, it is necessary to determine the goals of process automation.
The main one is increasing profits.
Automation of routine and similar tasks. For example, this could be informing the client about receiving an application, further steps, order status.
1482-7.jpg
An example of a welcome letter from a manager
Managing customer expectations. By collecting feedback, you understand how satisfied the customer is with the interaction with the company. You will also have an understanding of what customers expect.
Useful material on the topic
How to stop losing 1.5 million rubles monthly on negative reviews on the Internet
Increasing the conversion rate of transitions from stage to stage within the sales funnel.
Each client enters the sales funnel at different stages of readiness to buy, which also needs to be taken into account. Therefore, CRM marketing tools simplify the life of the sales department and make the processes clear and transparent.
The Purpose of CRM Marketing in B2B
Having thoroughly understood the structure and colombia consumer email list functions of the sales department, it is necessary to determine the goals of process automation.
The main one is increasing profits.
Automation of routine and similar tasks. For example, this could be informing the client about receiving an application, further steps, order status.
1482-7.jpg
An example of a welcome letter from a manager
Managing customer expectations. By collecting feedback, you understand how satisfied the customer is with the interaction with the company. You will also have an understanding of what customers expect.
Useful material on the topic
How to stop losing 1.5 million rubles monthly on negative reviews on the Internet
Increasing the conversion rate of transitions from stage to stage within the sales funnel.