High Speech Recognition Accuracy in SalesAI

[babyrazia113]

The main reasons for switching from Rostelecom speech analytics to the SalesAI neural network
Rostelecom's virtual PBX expands the capabilities of sales department control, but has a number of limitations. Therefore, many companies that already use this system are looking for service options that can provide even more benefits for business. We will tell you why they choose the SalesAI neural network to automate processes, control the quality of work and increase sales.

One of the key factors determining the effectiveness of a speech analytics system is the accuracy of speech recognition. And in this, SalesAI surpasses the solution from Rostelecom and most other services presented on the market today.

The reason is the use of more advanced Yandex STT technology, which allows for the most accurate processing of Russian speech. The SalesAI neural network is based on LLM technology, which is estonia mobile database highly effective in recognizing intonations, emotions, and context. The features and limitations of Rostelecom's solution are due to the basic approach to speech processing: here, work is carried out on keywords and phrases without correlation with context and semantics. Therefore, Rostelecom's solution does not allow for achieving maximum data accuracy. As a result, the accuracy of speech recognition in SalesAI reaches 90-98%, and in the virtual PBX from Rostelecom - 80-90%.