We explain in detail why users interact so actively with the Online Chat widget.

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And how they use it to make important purchasing decisions!

1. Users prefer Live Chat because it is fast
Live chat provides customers with a quick solution to answer their queries, thus increasing the important conversion rate and increasing revenue. Based on our research, having a chat adds about 30% to the conversion rate.

Online chat for the site

2. Customers find Live Chat very useful
Sometimes users have difficulty understanding products or their features - solving emerging issues in real time helps speed up the purchasing decision.

Moreover, the personal form of communication that Live Chat offers belize telegram data creates deeper relationships with customers, which in the long run become even more loyal and bring in additional revenue.

Customers find Live Chat very useful

3. Online chat is a cost-effective service
Implementing a live chat feature on your website is a cost-effective solution. Judge for yourself - the revenue generated via email or phone is much higher than average. In addition, users are more likely to make a purchase if they are addressed correctly and their questions are answered in a timely manner - namely in a chat.

Callback widget free for 7 days
30-120% more calls from the site

Envybox Callback Widget free for 7 days

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Conclusion: Today, integrating Live Chat into your website is becoming a necessity in the battle for consumer trust. Show your customers that you care about them and are ready to provide qualified assistance at any stage of the sales funnel, then customers will not only buy your product, but will also return to you again and again.