Consumer profiles have changed, and keeping up with new technologies is the key to gaining visibility in the market. It is essential to invest in a reliable communication structure, and digital telephony makes it possible to integrate data and voice networks, transferring phone calls over the internet. This article will present the advantages and possibilities of digital saudi arabia companies email listtelephony in the business environment.
A well-structured digital telephony infrastructure brings freedom and business possibilities, as there is no longer a need for physical connections through wires and analog telephones. It is possible to establish corporate communication through any device with internet access, such as tablets, smartphones and computers, offering mobility to your company.
In addition to the convenience that digital telephony offers, it reduces company costs and ensures more efficient communication both in terms of customer service and internally. Compared to analog telephony, digital telephony offers all the same analog features as well as videoconferencing, automatic answering, integration with applications and call recording .
"This new type of telephony streamlines the management of extensions, directing calls to those responsible and consequently handling a greater number of calls. Service is not restricted to a landline or traditional telephone, which only has a limited number of extensions.