Show that the client is on a special account, offer discounts, bonuses. Payment by installments works well, but everything needs to be presented in such a way that the client feels that you are taking such exceptional measures only for him.
Be punctual in everything, fully and clearly comply with all agreements. The client needs to understand that if unforeseen circumstances arise, you will not let him down, even if you have to sacrifice something.
Care and attention, but within reason. Send congratulations on a holiday or an important date to the manager of the VIP company you work with, express respect to the management, make small gifts, but do not give large gifts and do not fawn. Maintain a sense of proportion and common sense.
Give your VIP customer priority australia email list access to valuable information, such as being the first to know about the arrival of an exclusive product.
Ability to speak and ask questions
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Contact your clients' managers to be aware of their problems, this will help establish more productive cooperation. Find out what wishes and comments they have. But do not be intrusive - letters and calls will be appropriate once every 2-3 weeks. If you are on friendly terms, then you can remind them of yourself a little more often.
In case of force majeure, make exceptions for the client, but at the same time let him understand that this cost you a lot, you cannot do this all the time, despite his status.