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How to choose a BPM system

Posted: Sat Feb 01, 2025 5:35 am
by Maksudasm
Over the past few years, Sberbank has focused on improving its production operations. A team of experts from LANIT BPM has made a significant contribution to this task by automating 12 key business processes using the Pega RULES Process Commander BPM system. The automated operations include lending to individuals, paying deposit compensation, managing corporate accounts, processing credit requests, military pensions, monitoring companies' foreign exchange transactions, etc.

The created system was launched in the capital region and then adapted for distribution throughout the country.

Additionally, using the Pega RULES Process Commander platform, Sber ensured the automation of processes in the legal department, creating a unified service system for internal users, the number of which exceeds 3,000 clients. This made it possible to implement centralized request processing, precise control over deadlines and access to detailed information on the distribution of tasks between employees, which significantly reduced the workload of this department.

How to choose a BPM system
The choice of a business finland email list process management (BPM) system option should be made taking into account the following factors:

Availability of tools for graphic representation of business process models.

Easy to set up and manage the system.

Supporting the company's management structure and role functions.

A set of ready-made templates for business processes.

A variety of task types for interaction between users and a user-friendly interface.

Tools for monitoring and alerting about violations of standard procedures in real time.

Functions for quickly correcting tasks and processes, including taking emergency measures if necessary.

Modern architecture for efficiency and scalability.

The ability to process a large volume of diverse processes, regardless of their complexity and variability.

The presence of prospects for developing the system using built-in tools that minimize the need to involve IT specialists or programmers.

For initial familiarization with the software, it is recommended to request a demo version or use a free trial period. Many developers also offer customization of the demo stand for the specific needs and tasks of the client.