Start by setting a goal – how the introduction of key indicators can positively affect the results of your activities. Then choose the best option for switching to the KPI system. To do this, you can either turn to experts or use your own resources.
In the first case, your costs increase, but the implementation of indicators is faster. Independent experts support management, inform staff and find ways to increase motivation.
When implementing KPIs independently, the manager is directly responsible for the results obtained. To solve this problem, it is important to draw up a detailed plan for the transition to a new system for evaluating labor efficiency.
You also need to meet certain requirements:
Select responsible persons. An namibia email list external project coordinator or department heads are suitable for this role.
Notify senior management. The KPI system must be supported by everyone, otherwise the rank and file will not appreciate its importance.
Identify success factors. When developing a KPI system, focus on the key objectives of your enterprise.
Form a project group. Involve specialists from different fields in the process.
Maintain the old methods. The procedure for assessing business efficiency should not be subject to radical changes at once. Organize a smooth transition to KPIs, even if it takes several months.
Provide access to production indicators. It is important for process participants to understand their goals and see current results. Create a database or connect a CRM system to work with clients.
Know how to work with reporting. The final indicators should be carefully studied. Problems with plan implementation do not always indicate poor training or low staff efficiency. Probably, the KPI system itself needs to be improved.
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Alexander Kuleshov
Alexander Kuleshov
General Director of Sales Generator LLC
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Stages of implementation of the KPI system
The system is an important part of the company's operations in any case, so implement it consistently and carefully.