Value: help us and get incentive
Posted: Mon Dec 23, 2024 4:49 am
Another reason you may use exit intent pop-ups is to ask for feedback. This helps you understand why customers are leaving and how you could improve as well as shows the customer we care about their experience and satisfaction.
At the same time you can capture the customer’s e cell phone number database mail, making it a must field in the form. We can use incentives to effectively induce more opt ins for filling the feedback form.
Other messages could include: “rate us”, “tell us why you are leaving”, “help us improve” and more.
To Keep Engaging With Customers Offsite:
If the customer is about to leave you can also attempt to interact with them on a different platform. Therefore the overlay can include a link to the company’s social media profiles.
This allows you to get more followers and likes, generate leads via social media and interact and re-target them on such platforms. This can also be targeted at customers who have made a purchase to induce them to continue to engage with the company.
Additionally you can offer the customers to download your company’s phone application. Phone applications could be extremely useful to prevent cross-device hopping issues.
At the same time you can capture the customer’s e cell phone number database mail, making it a must field in the form. We can use incentives to effectively induce more opt ins for filling the feedback form.
Other messages could include: “rate us”, “tell us why you are leaving”, “help us improve” and more.
To Keep Engaging With Customers Offsite:
If the customer is about to leave you can also attempt to interact with them on a different platform. Therefore the overlay can include a link to the company’s social media profiles.
This allows you to get more followers and likes, generate leads via social media and interact and re-target them on such platforms. This can also be targeted at customers who have made a purchase to induce them to continue to engage with the company.
Additionally you can offer the customers to download your company’s phone application. Phone applications could be extremely useful to prevent cross-device hopping issues.