Artificial Intelligence e sebetsa joang ho Chatbots?
Posted: Mon Dec 23, 2024 4:51 am
Li-chatbots li ntse li khona ho theha puisano ea batho. Utloisisa hore na Artificial Intelligence e tiisa katleho ea hau joang.
Karolo ea bohlokoa ea maano a omnichannel, li-chatbots hangata ke puisano ea pele bakeng sa bareki ba lulang ba hokahane haholoanyane letsatsi le leng le le leng mme ba hlaolela mekhoa ea ho reka inthaneteng. Pele re Lintlha tsa WhatsApp utloisisa mahlale a morao-rao a hore na e sebetsa joang, re fana ka tlhaloso e potlakileng mabapi le ho theha li-chatbots.
Ho utloisisa hore na li-chatbots li u utloisisa joang
Chatbot ke sistimi e itirisang e arabang lipotso le ho sebelisana le basebelisi, ebang ke ka likopo tsa melaetsa, liwebsaete kapa esita le ka mohala, e sebetsang ka melao le liparamente tse itseng.
Li-Chatbots ke e 'ngoe ea lintlafatso tse ncha tsa bohlokoahali tsa puo ea khomphutha, tse lumellang lipuisano ho sebelisa litaelo tsa lentsoe kapa mongolo. Moqapi ona o sebelisa seo ho thoeng ke Natural Language Processing (NLP) ho theha tsamaiso ea likarabo le lipotso tse lebisitsoeng ho ithuta mochine.
Chatbot e tlameha ho tseba ho tseba lipotso le mathata a mosebelisi, ho bokella tlhaiso-leseling e nepahetseng le ho "etsa qeto" hore na likarabo tse ntle ke life. Ke ka ho utloisisa boitšoaro ba basebelisi ba likete moo mochine o ka ithutang likarabo tse nepahetseng, ho seo ho thoeng ke "ho ithuta ka mochine".
Mohlala: chatbot e ka hlophisoa ho araba lipotso tse kang "mabenkele a hau a buloa ka matsatsi afe le linako life?" kapa "o na le sehlahisoa se itseng setokong?" ka tsela e sebetsang le e sebetsang le hang hang.
Likarabo tsa chatbot li ka etsoa ho tsoa ho litaba tse boletsoeng esale pele le tseo e seng tse ikhethileng kapa lintlha tse fanoeng ke mosebelisi. Ts'ebetso ea li-database tse ipapisitseng le tlhaiso-leseling ea ho tsamaea ke karolo ea bohlokoa ea metsamao e mengata e amanang le phetoho ea dijithale lik'hamphaning.
Karolo ea bohlokoa ea maano a omnichannel, li-chatbots hangata ke puisano ea pele bakeng sa bareki ba lulang ba hokahane haholoanyane letsatsi le leng le le leng mme ba hlaolela mekhoa ea ho reka inthaneteng. Pele re Lintlha tsa WhatsApp utloisisa mahlale a morao-rao a hore na e sebetsa joang, re fana ka tlhaloso e potlakileng mabapi le ho theha li-chatbots.
Ho utloisisa hore na li-chatbots li u utloisisa joang
Chatbot ke sistimi e itirisang e arabang lipotso le ho sebelisana le basebelisi, ebang ke ka likopo tsa melaetsa, liwebsaete kapa esita le ka mohala, e sebetsang ka melao le liparamente tse itseng.
Li-Chatbots ke e 'ngoe ea lintlafatso tse ncha tsa bohlokoahali tsa puo ea khomphutha, tse lumellang lipuisano ho sebelisa litaelo tsa lentsoe kapa mongolo. Moqapi ona o sebelisa seo ho thoeng ke Natural Language Processing (NLP) ho theha tsamaiso ea likarabo le lipotso tse lebisitsoeng ho ithuta mochine.
Chatbot e tlameha ho tseba ho tseba lipotso le mathata a mosebelisi, ho bokella tlhaiso-leseling e nepahetseng le ho "etsa qeto" hore na likarabo tse ntle ke life. Ke ka ho utloisisa boitšoaro ba basebelisi ba likete moo mochine o ka ithutang likarabo tse nepahetseng, ho seo ho thoeng ke "ho ithuta ka mochine".
Mohlala: chatbot e ka hlophisoa ho araba lipotso tse kang "mabenkele a hau a buloa ka matsatsi afe le linako life?" kapa "o na le sehlahisoa se itseng setokong?" ka tsela e sebetsang le e sebetsang le hang hang.
Likarabo tsa chatbot li ka etsoa ho tsoa ho litaba tse boletsoeng esale pele le tseo e seng tse ikhethileng kapa lintlha tse fanoeng ke mosebelisi. Ts'ebetso ea li-database tse ipapisitseng le tlhaiso-leseling ea ho tsamaea ke karolo ea bohlokoa ea metsamao e mengata e amanang le phetoho ea dijithale lik'hamphaning.