Stress resistance
Posted: Sun Dec 22, 2024 5:42 am
Without the ability to cope with stress at the right moment, it will not be possible to achieve good sales. Some people are afraid of the mere sight of a sales funnel. After all, how wide its beginning is, and what a narrow passage of the neck must be overcome to achieve a sale.
Not all clients reach the point that the manager wants to set. If the deal falls through at the last moment, this can lead to serious stress, and in the long term - even depression. Therefore, in order not to end up on the pyramid of disappointment, you should work with anti-stress techniques.
What do you need to do to become stress-resistant?
Accept that not all clients will follow through. Don't react painfully to failure, look for new options.
At the same time, communicate with clients who kuwait whatsapp numbers have not yet decided, and with those who are already ready to purchase the product.
Learn to accept refusals. To do this, specifically take on difficult clients, practice communication development skills on them. Do not overload yourself and control your emotions.
Communicate with friends and colleagues. Talk about successful deals, share failures, listen to advice.
Know how to value your work. Even if one client refused, this does not mean failure. Think about successful cases, for example, out of a hundred deals, 50 were completed, this is considered a good indicator, but there is something to strive for.
If there are a lot of failures, try to step back and imagine the situation in a different context. Think about the fact that you are healthy, you have a family, a hobby, step away from the negative for a minute. And then imagine that someone lives even worse, someone does not even have a roof over their head. Then thank life for the opportunities provided and work on. If failures fall one after another, use the "negative visualization" method.
A few more phrases about negative visualization.
You have hundreds of opportunities to find new clients, you can add to your database daily. Some people don't have such impressive results.
Calculate how many contracts you have managed to sign in the last period thanks to your work. Even if you were indirectly involved in the deal, be sure to take this into account when thinking about it. Think about it, because you often underestimate your abilities.
In this way, you can shift your focus from the negative to the positive. This technique helps many people. This was invented by philosophers. It is known that the Stoics from Marcus Aurelius to William Irvine used this method.
How to achieve multiple growth in traffic and sales from your website?
Alexey Boyarkin
Dmitry Svistunov
Head of SEO and Development
Read more posts on my personal blog:
I have always been concerned about the issue of moving to a fundamentally new level. So that the indicators would grow not by 2 or 3 times, but by several orders of magnitude. From a thousand visits to ten thousand or from ten thousand to a hundred thousand, if we are talking about a website, for example.
And I know that such leaps are always the result of painstaking work in five areas:
Technical condition of the site.
SEO.
Collection of site semantics.
Creating useful content.
Working on conversion.
And at the same time, every manager needs an increase in sales and the number of applications from the site at the moment.
To get this growth, download our step-by-step template for increasing sales from the site:
Download template
Already downloaded
153114
Important communication skills of a sales manager
In sales, it is not only advanced knowledge of the product that is important, but also the ability to communicate with colleagues, superiors and clients. Without quality communication, it is impossible to achieve success. Therefore, a sales manager should improve certain communication skills:
Ability to use arguments when communicating with colleagues and superiors
A sales manager's skill that elevates him in the eyes of others. There are times when management needs to convey information about their new strategy, but due to the lack of normal communication, misunderstandings arise. After all, everything new is often perceived with hostility.
Ability to use arguments when communicating with colleagues and superiors
Source: shutterstock.com
Communication with other colleagues from neighboring departments should also be productive. For example, you have to communicate with the marketing department, where specialists are creating a new application collection system; a competent salesperson will realize that this technology will help him get a new customer base. However, how to organize the work so that calling this base does not become a useless routine, and managers do not waste energy working with uninterested clients?
Of course, the head of the sales department must weigh everything and decide which operating principle will improve the indicators. The task of the sales manager is to honestly assess the situation and openly tell the boss whether the chosen method works or leads to a waste of time.
Ability to communicate with the client "on equal terms"
Many managers do not know how to adapt to customer requests, preferring to look down on them. Potential buyers feel disdain, so they will never buy from a seller with an inflated sense of ego.
People also don't like chatterboxes who only follow a memorized methodology and are unable to answer exciting questions. Therefore, a salesperson needs to learn to be on the same side with the client, be able to feel his mood, understand his needs. If a manager can become a support, consultant and support for the buyer in everything, he will definitely return to him for new purchases.
If you have all the necessary information about the product, you should competently convey the values, describe the useful properties and talk about the advantages of buying. The professional knowledge and skills of a sales manager will help you.
It is worth mentioning the manager's appearance separately. If you are a bright personality with unique charisma, then your appearance will not play a decisive role. But for a novice manager, it is important to maintain brand, be open, sociable, moderately serious and inspire confidence. To do this, pay attention not only to the general appearance, but also to speech, gestures, posture.
Not all clients reach the point that the manager wants to set. If the deal falls through at the last moment, this can lead to serious stress, and in the long term - even depression. Therefore, in order not to end up on the pyramid of disappointment, you should work with anti-stress techniques.
What do you need to do to become stress-resistant?
Accept that not all clients will follow through. Don't react painfully to failure, look for new options.
At the same time, communicate with clients who kuwait whatsapp numbers have not yet decided, and with those who are already ready to purchase the product.
Learn to accept refusals. To do this, specifically take on difficult clients, practice communication development skills on them. Do not overload yourself and control your emotions.
Communicate with friends and colleagues. Talk about successful deals, share failures, listen to advice.
Know how to value your work. Even if one client refused, this does not mean failure. Think about successful cases, for example, out of a hundred deals, 50 were completed, this is considered a good indicator, but there is something to strive for.
If there are a lot of failures, try to step back and imagine the situation in a different context. Think about the fact that you are healthy, you have a family, a hobby, step away from the negative for a minute. And then imagine that someone lives even worse, someone does not even have a roof over their head. Then thank life for the opportunities provided and work on. If failures fall one after another, use the "negative visualization" method.
A few more phrases about negative visualization.
You have hundreds of opportunities to find new clients, you can add to your database daily. Some people don't have such impressive results.
Calculate how many contracts you have managed to sign in the last period thanks to your work. Even if you were indirectly involved in the deal, be sure to take this into account when thinking about it. Think about it, because you often underestimate your abilities.
In this way, you can shift your focus from the negative to the positive. This technique helps many people. This was invented by philosophers. It is known that the Stoics from Marcus Aurelius to William Irvine used this method.
How to achieve multiple growth in traffic and sales from your website?
Alexey Boyarkin
Dmitry Svistunov
Head of SEO and Development
Read more posts on my personal blog:
I have always been concerned about the issue of moving to a fundamentally new level. So that the indicators would grow not by 2 or 3 times, but by several orders of magnitude. From a thousand visits to ten thousand or from ten thousand to a hundred thousand, if we are talking about a website, for example.
And I know that such leaps are always the result of painstaking work in five areas:
Technical condition of the site.
SEO.
Collection of site semantics.
Creating useful content.
Working on conversion.
And at the same time, every manager needs an increase in sales and the number of applications from the site at the moment.
To get this growth, download our step-by-step template for increasing sales from the site:
Download template
Already downloaded
153114
Important communication skills of a sales manager
In sales, it is not only advanced knowledge of the product that is important, but also the ability to communicate with colleagues, superiors and clients. Without quality communication, it is impossible to achieve success. Therefore, a sales manager should improve certain communication skills:
Ability to use arguments when communicating with colleagues and superiors
A sales manager's skill that elevates him in the eyes of others. There are times when management needs to convey information about their new strategy, but due to the lack of normal communication, misunderstandings arise. After all, everything new is often perceived with hostility.
Ability to use arguments when communicating with colleagues and superiors
Source: shutterstock.com
Communication with other colleagues from neighboring departments should also be productive. For example, you have to communicate with the marketing department, where specialists are creating a new application collection system; a competent salesperson will realize that this technology will help him get a new customer base. However, how to organize the work so that calling this base does not become a useless routine, and managers do not waste energy working with uninterested clients?
Of course, the head of the sales department must weigh everything and decide which operating principle will improve the indicators. The task of the sales manager is to honestly assess the situation and openly tell the boss whether the chosen method works or leads to a waste of time.
Ability to communicate with the client "on equal terms"
Many managers do not know how to adapt to customer requests, preferring to look down on them. Potential buyers feel disdain, so they will never buy from a seller with an inflated sense of ego.
People also don't like chatterboxes who only follow a memorized methodology and are unable to answer exciting questions. Therefore, a salesperson needs to learn to be on the same side with the client, be able to feel his mood, understand his needs. If a manager can become a support, consultant and support for the buyer in everything, he will definitely return to him for new purchases.
If you have all the necessary information about the product, you should competently convey the values, describe the useful properties and talk about the advantages of buying. The professional knowledge and skills of a sales manager will help you.
It is worth mentioning the manager's appearance separately. If you are a bright personality with unique charisma, then your appearance will not play a decisive role. But for a novice manager, it is important to maintain brand, be open, sociable, moderately serious and inspire confidence. To do this, pay attention not only to the general appearance, but also to speech, gestures, posture.