This gives rise to many approaches to process optimization

[suchona.kani.z]

The demographic development in Germany continues to show a slight increase in life expectancy and an increase in the number of people aged 67 and over by 22% by 2035 (Federal Statistical Office, September 30, 2021). The baby boomers are becoming pensioners. Unfortunately, the high life expectancy is also associated with signs of aging that result in the need for care and aids. Statistics already prove this today (Barmer Care Report December 2, 2021, 30% increase by 2030). A jump is to be expected when the baby boomers reach this age.


In my opinion, insurance companies must prepare themselves for the fact that more insured people will need more resources and that the number of inquiries will increase. They must either provide more staff to process the requests or significantly improve the process with technical support. Competent staff is hard to find. It would help to deal with the requests, but would not lead to process improvements. So the only option is to invest in technical support.


adesso is known for its IT expertise combined with a high level of professionalism. Health insurance is under enormous pressure to digitize, as the many e-initiatives make clear. At adesso, we are therefore macedonia consumer email list intensively working on possible solutions that offer advantages for everyone involved. Of course, we are not medical aid specialists, but through our cooperation with HMM* we see good opportunities to make the medical aid process in private health insurance customer-friendly and efficient. The "crutch with the crutch" should soon be a thing of the past.

Interested? Feel free to contact me. We will look at your processes and together find a future-oriented solution so that the electronic prescription comes at just the right time and you can quickly take advantage of all the benefits for a customer-friendly journey. You can find more information on our website.

You can find more exciting topics from the adesso world in our previously published blog posts .


The digital transformation in the provision of medical aids – process potentials for private health insurance
*HMM Deutschland GmbH.
HMM Deutschland GmbH is a provider of innovative healthcare supply and billing solutions. Over 40 health insurance companies are connected to around 30,000 service providers via the "Central Platform" operated by HMM and the "LEOS" service provider online suite in order to provide insured persons with electronic care: from application to approval and case processing to billing and payment.