At WPBeginner we have personal experience with several of the live chat software options on this list

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We use LiveChat on our own website and have (extensively) tested and researched HubSpot, ChatBot and Brevo when writing many other articles for our readers.

When testing software that was new to us and re-evaluating the other tools we were already familiar with, we evaluated the following criteria:

Ease of Use and Compatibility : Any live chat software should make your business operations run more smoothly. To achieve this, it should be extremely user-friendly. To do this, we checked how easy the live chat software is to set up and install. We also checked if there are any plugins that make it easier to integrate with your favorite website builder.

Customer support features : During our research, we looked for list of costa rica cell phone number all the essential features you might need in a live chat software. For example, we considered options for customizing chat boxes, tools for handling support tickets, and survey forms. We also made sure that the tools we recommended offered integrations with key eCommerce tools, such as email marketing software .

Speed ​​and performance : A live chat feature should help reduce friction in your sales funnel, but a slow-loading chat window can further frustrate your users. That's why we checked how fast each live chat tool is.
User Reviews : We've thoroughly researched each tool we recommend, but we know it's impossible to try every single feature and scenario. That's why we also read user reviews to fill in any gaps in our knowledge and provide you with the most accurate reviews.
Why trust WPBeginner?
At WPBeginner, our team of experts has over 16 years of experience. But our skills go beyond the world of WordPress. It's part of our mission to help small online businesses in particular.